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Winston POS blog

Frequently Asked Questions

Questions about Winston POS

What is Winston POS?
Winston POS is a modern point-of-sale system built for the hospitality industry. It runs on all popular hardware, is simple to use, integrates with your favorite tools, and comes at a fair price. Trusted by leading restaurants and hospitality brands around the world.

Who is Winston POS for?
Winston works for every type of hospitality business, but we’re experts in table-service restaurants. From fine dining and hotel restaurants to lunchrooms, large brasseries, and casual dining concepts.

What makes Winston different?
Winston runs on any common hardware. Helping you save significantly on setup costs. In most cases, you can keep the devices you already have. You also get complete freedom in choosing modules, integrations, and payment providers, so the system adapts to your business. Not the other way around.

Is Winston POS cloud-based?
Yes. Winston is fully cloud-based, giving you flexibility and access from anywhere.

What features does Winston offer?
Winston is a complete POS system with optional modules for kitchen displays, reservations, time tracking, self-ordering, and gift cards. Plus, it connects to dozens of other systems you already know and use.

Does Winston support multiple locations?
Yes. Winston powers both multi-location chains and independent businesses with more than one site.

Is Winston POS the same as Mr. Winston?
Yes, Mr. Winston is our former name. Same trusted company, refreshed for the future.


Hardware

Does Winston work with handhelds, iPads, and mobile devices?
Yes. Winston is compatible with a wide range of handhelds, tablets, iPads, and other mobile devices.

Can I use my own hardware?
In most cases, yes. Check the specifications at winstonpos.com/nl/hardware.

What hardware does Winston support?
Winston works seamlessly on Apple, Windows, and Android devices. See our specifications and preferred models here.


Integrations

Can I keep my current payment provider?
Yes. Winston works with Adyen, Rabobank, Pay, myPOS, Viva, and Worldline.

Does Winston integrate with accounting software like Exact or Twinfield?
Yes. We can connect through a third party, or you can easily export from Winston and import into your accounting software in just a few clicks.

What other integrations are available?
Winston integrates with leading hospitality tools. From hotel systems and reservation platforms to accounting packages and ordering solutions. See all integration partners here.


Installation & Support

How is Winston installed?
We work with experienced installation partners who handle the entire setup for you.

Is it easy to switch to Winston?
Yes. We help transfer your products and data, and in most cases you can keep your existing hardware.

Can I migrate my menus and products?
Yes. We’ll help you bring over your setup from your previous system.

Do you offer training and support?
Yes. You’ll get excellent Dutch-language support, and training is available during onboarding.

Is there a helpdesk?
Yes. Our specialist support partner is always ready to assist.


Pricing & Contracts

How much does Winston POS cost?
Plans start at €89/month, with discounts for annual or multi-year agreements. Our most popular package is €129/month and includes 4 devices, 2 integrations, and 1 module of your choice.

Is Winston affordable?
Yes. Our prices are below the market average, and the more licenses you have, the more you save compared to alternatives. Plus, you can often reuse your hardware and choose the most cost-effective payment provider.

Is there a long-term contract?
No. With a monthly plan, you can cancel anytime with one month’s notice.

Do you offer discounts for larger businesses or chains?
Yes. We can create custom pricing for multi-location or high-volume operations.